Test Valley Borough Council has today agreed new measures to help families with their Council Tax through the Covid-19 crisis.

If residents are struggling to pay their Council Tax, they are advised to contact the council at www.testvalley.gov.uk/ContactRevenues or call on 01264 368000 and the council will assist residents with their payment options.

Residents on a 10 month direct debit are able to opt for April/May this year as the non-payment months instead of February/March 2021.

Residents currently on a 12 month direct debit are able to condense payments over 10 months, so that they do not have to pay anything in April/May this year.

Following the government’s announcement of a new Hardship Fund to help vulnerable residents to pay their council tax, the council has received guidance that working age residents who benefit from our current Council Tax Support Scheme will receive an additional £150 reduction to their bill in line with the government’s hardship fund criteria. Those households eligible for this reduction will automatically be re-billed.

Test Valley Borough Council’s Finance Portfolio Holder, Councillor Maureen Flood, said: “This is a very difficult time for everyone in many ways, so I am extremely pleased that we have been able to offer some financial relief to residents who need it.

“I would encourage those who are struggling financially to contact the council online for more information on how we can help.”

The council’s website outlines a variety of help and support available for residents and businesses at www.testvalley.gov.uk/coronavirus